BDG Net - Privacy Policy

Information We Collect

Information You Provide Directly

When you use BDG Net or interact with bdgnet.com.co, you may provide us with information such as your name, email address, contact details, and any other data you submit through forms, registrations, or communications with us.

Information Collected Automatically

We automatically collect certain technical data when you visit our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This data is collected through cookies, log files, and similar tracking technologies.

Information from Third Parties

We may receive information about you from third-party services, analytics providers, or advertising partners that help us operate and improve BDG Net. This may include aggregated demographic data or behavioural signals associated with your device or browser.

How We Use Your Information

Service Delivery and Operation

We use the information we collect to operate, maintain, and provide the features and functionality of BDG Net, to process any requests or transactions you initiate, and to respond to your enquiries and support needs.

Improvement and Personalisation

We analyse usage data to understand how visitors interact with bdgnet.com.co, identify technical issues, and improve the overall experience. We may use this information to personalise content and recommendations relevant to your interests.

Communications

With your consent where required by applicable law, we may send you service-related notices, updates, promotional materials, or other information about BDG Net. You may opt out of non-essential communications at any time by following the unsubscribe instructions in any message or by contacting us directly.

Legal Compliance and Security

We may use and disclose your information to comply with applicable laws, regulations, and legal processes; to enforce our terms and policies; to detect, prevent, or address fraud, security breaches, or technical issues; and to protect the rights, property, or safety of BDG Net, our users, or the public.

Sharing with Third Parties

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our platform (such as hosting, analytics, and payment processors), each of whom is contractually required to handle your information securely and only for the purposes we specify. We may also disclose information where required by law or in connection with a business transfer such as a merger or acquisition.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymise it.

Your Rights

Access and Portability

You have the right to request a copy of the personal information we hold about you and, where technically feasible, to receive it in a structured, commonly used, and machine-readable format.

Correction

If any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.

Erasure

You may request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where processing is unlawful. We will honour such requests unless we are required to retain the data to comply with a legal obligation.

Restriction and Objection

You have the right to request that we restrict the processing of your personal information in certain circumstances, and to object to processing carried out on the basis of our legitimate interests. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Cookies and Tracking

You can manage cookies through your browser settings or our cookie consent tool, if available on BDG Net. Disabling certain cookies may affect the functionality of parts of bdgnet.com.co.

How to Exercise Your Rights

To exercise any of the rights described above, please contact us using the details in the section below. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request and reserve the right to decline requests that are manifestly unfounded or excessive.

Contact Us

If you have any questions or concerns about this privacy policy or the way BDG Net handles your personal information, please contact us at [email protected]. We aim to respond to all enquiries within 5 business days.